Kellogg’s Kaizen Operations Improvement Plan
Autor: Mikki • October 16, 2018 • 2,334 Words (10 Pages) • 831 Views
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In the wake of exploring numerous different estimation techniques, the preferred kaizen strategy is the Strategic Performance Measurement (SPM) methodology. SPM are actualized to help associations characterize and accomplish their key objectives, bring into line worker practices and states of mind and at last, positively affect authoritative execution. SPM can be a useful procedure for Kellogg since the organization's inability to communicate well has brought their organization to lose their brand notoriety since the recall crisis. This technique will permit them to get back on the right track.
The qualitative measure I have decided for the measurement procedure for the Kellogg Company is a Strategic Performance Measurement system. SPM is definitely the most beneficial and accommodating in enhancing authoritative execution. Through proper estimation and administration of performance, associations can prosper in the following areas:
- Definition, execution, and audit of company strategy
- Correspondence of results accomplished to stakeholders, in this way reinforcing corporate brand and reputation
- Inspiration of representatives at all levels, advancement of a performance refinement culture, and encouraging of organizational learning
Kaizen requires the gathering of information from various representatives and administration of the company. The results that are collected will demonstrate the level of correspondence that needs to be enhanced. These enhancements ought to be measured month to month to get a gauge on what progressions have been made and in which zones. It also gives a leader within the organization the opportunity to take a look at what methodology should be removed and what should be added to the training technique.
In order to improve the operations of the company kaizen requires the Kellogg to formulate a Cost-Benefit Analysis. This includes adding up the advantages of a game-plan and afterward contrasting these with the expenses related to it. In the business world, effective communication is crucial for the day to day running of the organization. Without effective communication, a business can be negatively affected, for example it can affect deals, through miscommunication thus altering profitability. This will further cause problems within and around the business which will inevitably prompt its destruction
Kellogg's leniency in reporting legitimate data was noted as a pertinent issue that required some drastic action. This prompted the company to issue official statements concerning some of the rumors that were going round concerning their affairs. Furthermore, the American news media outlets continuously covered this matter as a developing story and gave accounts of its setbacks. This continued to place Kellogg in the spotlight and exerted undue pressure on the company to take some decisive measures such as recalling products that had defects. This move further enabled the company to come out and explain their position in order to allay the fears that their customers had about the quality of their products (Brown , Keegan , Vigus, & Wood, 2001).
Kaizen set the stage for the Kellogg to prepare its members of staff to communicate effectively. The cost of preparing workers and the entire administration regarding the manner in which to communicate had the advantage of salvaging the organization, rescuing their reputation of making quality products and finally setting the representatives in a position to succeed in holding and recovering the trust of its clients and partners.
The answer for Kellogg's setbacks requires prompt action and an interchange in the administration. The arrangement I have picked and is most appropriate for Kellogg is people gathering up in groups and taking part in communication training courses. Each quarter of the course would include individuals of various offices including management since when reenacted circumstances are shared during the training, everybody involved gets a vibe of what every individual from an alternate office's work process and employment work involves.
My Recommendations for Supporting the Improvement of the Selected Process
The quality management function is a crucial area for Kellogg and the company should not compromise on it since it has had far-reaching consequences on their performance. The company needs to pay close attention to details in the production line to ensure that there is no gap in their sanitation process. The management also needs to improve their organizational culture and this will encourage the members of the staff to own the organization and this will lead to pro-activeness in all their undertakings. This would further enhance Kellogg’s objective to get back to being the best quality breakfast food producer that it once was.
An Explanation of the Findings
The information assembled by the up close and personal meetings underpins the findings and it adds up in what is expected to amend the issue of communication. With the human resource and finance offices being the point of convergence, preparing representatives and extending the monetary allowance to meeting workers and heads of offices.
Additionally, the information assembled from the up close and personal meetings backs and improves the Strategic Performance Measurement system that will be actualized in revising the quality management issue at Kellogg. The information gathered from workers and administration demonstrates that the measurement technique will help the organization enhance organization strategy, correspondence, fortifying corporate brand and notoriety and inspiration. This would have an overall effect of improving the quality of products that will be manufactured from the production line.
Conclusion
Kellogg's crisis was a reminder to the whole association and additionally the food industry. The results of the quality management crisis could have been much more terrible to the extent of winding up of the company. The fiasco ought to show Kellogg and all food producers in the business to consider human lives to be important and formulating its representatives by placing them in positions to succeed. It additionally showed them to never get complacent regardless of how fruitful the association becomes. The implementation of the kaizen exercise would guarantee some desired results in only a couple of weeks and continuous throughout the future of the company. The organization would recover the setback they are currently facing and it would put them in a pole position
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