The Traveller Global (pvt) Ltd - Applied Communication Technology
Autor: Tim • December 7, 2017 • 2,118 Words (9 Pages) • 560 Views
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- What kind of change will be involved?
- How ready is the organization to accommodate the change?
- How will the organization react to the change?
- How dynamic is the context within the change is to be effected?
Under each of these headings, a total number of 25 factors provide the basis for assessing probable overall success and identifying particular areas that require management attention and action. Based on the 4 Classified major factors according to Ward & Peppard, (2002) the following Risk assessment has been produced,
Table 1: Risk Assessment
No.
Factor
Scale
E-CRM
Online Reservation System
E-Marketing System
Debt Collection System
Travel Network System
A.1
Business impact
Marginal 1--2--3--4--5 Core
3
4
2
4
3
A.2
Degree of change
Low 1--2--3--4—5High
4
5
3
5
4
A.3
Pace of change
Gradual 1--2--3--4--5 Rapid
3
5
3
4
3
A.4
Technology innovation
Familiar 1--2--3--4--5 Novel
3
3
4
4
3
A.5
Novelty of business solution
Familiar 1--2--3--4--5 Novel
3
2
3
4
4
A.6
Clarity of vision of intended outcome
Sharp 1--2--3--4--5 Vague
2
1
4
2
2
A
KIND OF CHANGE
Incremental change
1--2--3--4--5 Radical change
3
4
2
4
4
B.1
Level of dissatisfaction
High 1--2--3--4--5 Low
5
5
3
4
4
B.2
Strength of drivers & constraints -balance
Positive 1--2--3--4--5 Negative
1
1
3
2
3
B.3
Business sense of ownership
Strong 1--2--3--4--5 Weak
1
1
3
3
3
B.4
Agreement on project objectives by key stakeholders
Agreed 1--2--3--4--5 Controversial
1
1
3
1
3
B.5
Senior management stance
Supportive 1--2--3--4--5 Disinterested
1
1
4
2
3
B.6
History of success or failure – track record
High success 1--2--3--4—5 Low success
1
1
4
2
3
B.7
Change management capability
Competent
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