Legal Aspects of Business

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Session 8 -10 Perception & Decision Making

Factors Influencing Perception, Person Perception, Attribution Theory, Frequently used short-cuts in judging others, Specific Applications of short-cuts in Organisations.

Case – Jensen Shoes

Readings: Pygmalion in Management. Harvard Business Review, January, 2003.

Harvard Business School-Video Lecture: “Fatal Ascent: Leadership Lessons From the 1996 Everest Tragedy” by Roberto, Michael A. Chapter 6 –Text Book

Sessions 8 (75 minutes)

15 minutes[pic 20]

45 minutes[pic 21]

15 minutes

- Brief decision making in organization: Rational model and bounded rationality.

- Discuss factors influencing perception.

- Attribution theory.

- Discuss common shortcuts in judging others through the help of the case ‘Jensen shoes’. Students can be asked to identify the shortcuts used in the case.

Closure

Sessions 9 (75 minutes)

10 minutes[pic 22]

50 minutes[pic 23]

15 minutes

- Decision Making An Introduction

- Discuss all the biases and errors in decision making taking clues from the case. Students can be asked to identify and discuss the biases mentioned in the case (video lecture?)

Wrap up

Sessions 10 (75 minutes)

25minutes[pic 24]

25 minutes[pic 25]

25 minutes

- Discuss individual differences in decision making (example: personality, ability, gender etc. influencing the decision making of individuals)

- Activity on Disclosure & Feedback for group members

- Discuss how perception influences decision making of individuals.

- Explain how organizational constraints affects the decision making.

- Explain managerial and global implications of decision making and perception.

Session 11-12 Motivation

Theories of Motivation, Motivation: Applications.

Readings: Employee Motivation-A new powerful model, Harvard Business Review, July-August, 2008

Chapter 7 & 8– Text Book

Sessions 11 (75 minutes)

10 minutes[pic 26]

30 minutes[pic 27]

30 minutes

- Define motivation, its importance and need for the individual and organization.

- Discuss the early theories of motivation: need theory, X&Y theory, two factor theory, McClelland’s theory.

- Explain contemporary theories of motivation: self-determination theory (10mnts)

- Goal-setting theory (10mnts)

- Self-efficacy theory (10mnts)

Sessions 12 (75 minutes)

15 minutes[pic 28]

15 minutes[pic 29]

30 minutes[pic 30]

15 minutes

- Contemporary theories continue…: Reinforcement theory (10mntz)

- Equity theory: organizational justice (10mntz)

- Expectancy theory (10 mnts)

- Integrate all the theories of motivation

- Discuss the managerial implications of motivating employess (the reading “Employee motivation” can be discussed here).

- The application of motivational theory into practice: Job characteristics model.

- Job redesigning

- Alternatives work arrangements

- Employee involvement programs.

- Use of rewards: type of rewards should be discussed.

- Conclude by giving students the overall global implication of motivation.

Session 13 Emotions, Emotional Intelligence

Readings: Goleman, Daniel. (1998). What makes a leader. Harvard Business Review. Nov-Dec 93-102

Chapter 4– Text Book

Sessions 13 (75 minutes)

15 minutes[pic 31]

20 minutes[pic 32]

20 minutes[pic 33]

20 minutes

- Explain how emotions and moods are different.

- Basic moods, structure of mood.

- Functions & Sources of emotions/Moods

- Explain Emotional labor, its impact on organization.

- Emotional dissonance

- Deep act, surface act

- Explain Emotional intelligence

- Discuss the role of managers in managing and influencing emotions of employees.

Session 14-15 Groups & Teams

Classifying Groups and Teams, Stages of Group Development, Team Dynamics: A model of Team Effectiveness, Group Decision Making.

Case: Managing a Global Team: Greg James at Sun Microsystems, Inc.