Task Force Committee Report: Professional Development Program Proposal

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EI management incentive program

Organizational leaders will build employee relations by:

- Leading by Example through hands on training and workshops

- Sister facility program will create team oriented working environment by having virtual interaction sessions with employees

- Performance Improvement Plans to develop employees to achieve specific goal oriented tasks to be completed in a reasonable time frame

- Team fellowship program in order to embrace diversity

Employee Rewards

- Giving Employee incentives such as paid time off, gift cards, and employee appreciation day

- Company giveaways

- Management & Employee Family days

- Bonus Point System (employees given time and a half for set special projects)

Motivational Strategies will include:

- Recognizing employees for a job well done

- Setting small and measurable goals that are obtainable without pressure

- Applaud employee efforts and results

- Keep a positive outlook

- Keep the momentum going

- Encourage employees to take regular and scheduled breaks

- Encourage employees to stay healthy

- Share the big picture with employees

- Be transparent in all that we do

- Provide a sense of job security

We as managers have all experienced that happy employees are productive employees. Just taking a few simple measures to boost employee morale and set the framework for continued professional and emotional growth increases employee motivation. Taking these motivational steps are not only cost effective to our organization, but a great strategy to use in setting the standard of practice for Wal-Mart associates (Bonusly, 2017).

EI Building Blocks

Human skills must possess a strong platform of emotional intelligence. We will build our training methods on the core building blocks of emotional intelligence which are:

- An individual’s ability to get along with others through building good social skills

- One’s ability to relate to the feelings of others through empathy

- The ability for our employees to be motivated to work to their fullest potential

- Being able to have self-regulation and think before reacting in order to come to the best positive outcome

- One’s ability to understand their own emotions through self-awareness

In order for our organization to be successful in training and developing our employees effectively, or managers must incorporate these building blocks of emotional intelligence (Organizational Behavior, 13th Ed).

Manager Program Initiative

We will have various workshops where our organizational managers will be required to attend on a scheduled monthly basis. Managers will be evaluated on their ability to interact well with employees and associates in making sure that they implement our EI strategies. They will experience experiential learning in course related activities to include Initial Experience, Experimentation, Theory Building, and Reflection. (Organizational Behavior, 13th Ed).

Conclusion

Managers must set the stage for the organization. In order for managers to manage effectively, they must be able to communicate on all levels with their employees. Emotional Intelligence (IE) plays a very vital role within an organization. This could determine what kind of employees are hired, and what strategies are used within the organization to retain employees as well as customers. Wal-Mart has been experiencing a decline in sales due to their poor customer service and their inability to be constant in providing the customers with their products. Employees need to feel valued and appreciated. Therefore, it is the responsibility of Wal-Mart to make sure that their managers are trained to understand and utilize their (EI) Emotional Intelligence in interacting with their employees. This will help the employees be successful in their everyday work practices and interaction with the customers. This will help in reconnecting with the customers and retaining customer loyalty.

References

Dickson, G. (Bonusly, 2016). 20 Simple Ways to Increase Motivation in the Workplace. Retrieved on Augusta, 2017 from http://blog.bonus.ly/20-simple-ways-to-increase-motivation-in-the-workplace/.

Emotional Intelligence in the Workplace: What It Is and why it Matters. (Education, 2017). Retrieved on August 11, 2017 from https://essentialsofbusiness.ufexec.ufl.edu/resources/leadership/emotional-intelligence-in-the-workplace-what-it-is-and-why-it-matters/.

Mourdoukoutas, P. (Forbes, 2016). Walmart Needs To Reconnect With Customers and

Employees. Retrieved on August, 2017 from https://www.forbes.com/sites/panosmourdoukoutas/2016/02/18/walmart-needs-to-reconnect-with-customers-and-employees/#4eca3c7030b2.

Performing Under Pressure: The Science of Emotional Intelligence.

(Learning@IHHP.COM|2017 COPYRIGHT IHHP). Retrieved on Augusta, 2017 from http://www.ihhp.com/emotional-intelligence-training/.

Uhl-Bien, M., Schermerhorn, J. R. Jr., & Osborn, R. N. (2016). Organizational Behavior (13th ed.). Hoboken, NJ: John Wiley & Sons, Inc.