Hrm in Retail Management

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from one budget period to another

Price trends

Stock-shortage trends

A) What are the benefits of Prototype stores? (10 marks)

Prototype stores offer several benefits:

Construction and centralized management control easier

Reduce construction costs

Standardize operating methods

Facilitate the interchange of employees among outlets

Allow fixtures and other materials to be bought in quantity with volume discount

A consistent chain image

B) What are the four common circulation formats in store planning? (10 marks)

The four common circulation formats in store planning are:

Free-flow layout: Is a type of store layout in which fixtures and merchandise are grouped into free-flowing patterns on the sales floor. Example: Premium Outlets.

Grid layout: Is a type of store layout in which counters and fixtures are placed in long rows or “runs”, usually at right angles, throughout the store. Example: Superstore

Loop layout: Is a type of store layout in which a major customer aise begins at the entrance, loops through the store- usually in the shape of a circle, square, or rectangle- ad then returns the customer to the front of the store. Example: Supermarket with limited space.

Spine layout: Is a type of store layout in which a single main aisle runs from the front to the back of the store, transporting customers in both directions, and where on either side of this spine, merchandise departments using either a free-flow or grid pattern branch off toward the back side walls. Example: IKEA

A) Why purchasing is important in supply chain management? Please give FIVE reasons. (10 marks)

Purchased content is a significant part of the cost of goods sold (≥55%)

Move from traditional buyer-supplier relations to improve supply chain performance

Purchased content’s impact on product and service quality

Participation in product and process design

Use of cross-functional teams

Early supplier involvement

The supply chain’s impact on competitive adventage

B) What are the enables of purchasing and SCM? (10 marks)

Human Resources:

View the supply chain holistically

Manage critical relationships

Understand the business model

Engage in fact-based decision making

Practice advanced cost management

Understand electronic business systems

Organizational Design:

Centrally-led supply teams

Executive responsibility for coordination purchasing and supply chain activities

Collocation of supply personal with internal customers

Cross-functional teams to manage supply chain processes

Supply strategy coordination and review sessions between business units

Executive buyer-supplier council to coordinate with suppliers

Information Technology

Demand planning

Order commitment, scheduling, and production management

Distribution and transportation planning

Material replenishment

Reverse auctions

Electronic data interchange

Measurement:

Use data from visible sources

Quantity what creates value

Use goals that change over time

Rely on benchmarking to establish performance targets

Link to business goals and objectives

Feature efficiency and effectiveness measures

Assign ownership and accountability

A) What are the types of purchases? (10 marks)

Raw materials

Semi-finished products and components

Finished products

Maintenance, repair, and operating supplies (MRO)

Production support items

Services

Capital equipment

Transportation and third-party logistics providers

B) What are the key sources of purchasing information?