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Planning Ict for Health Department Plan

Autor:   •  June 4, 2018  •  905 Words (4 Pages)  •  561 Views

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From this planning framework, the ICT Unit is divided into these teams. A staff can be in at-least 2 teams. The teams now can make their own decisions with consultation from Manager ICT. There are also issues with this setup. There can be conflicts between the teams due to boundaries created. However on the positive note it would vastly assist in distributing the workload too.

To conclude, planning with assistance from a framework makes life easier for an ICT Department. It also organised the work, bringing lots and lots of productivity. The framework gives more opportunities to the staff to experience the role of managing the ICT Teams in Health. Thus if properly implemented, the eHealth will make life easier for living and health care services (Haux, 2009, p.1). There are other areas that can also be looked into such as Health Information Systems, Research and Analysis in the Health Department.

WHO1 – World Health Organization

ITIL2 – Information Technology Infrastructure Library

VOIP3 – Voice Over Internet Protocol

ICT – Information and Communication Technology

References

(2012), National eHealth Strategy Toolkit, World Health Organization.

(2014), Annual Report 2013, Ministry of Health and Medical Services.

(2015), Annual Report 2014, Ministry of Health and Medical Services.

Cronholm, S., Persson, L., (2010), Best Practice in It Service Management: Experienced Strengths amd Weaknesses of using ITIL, University of Boras.

Haux, R., & Howe, J., & Marschollek, M., & Plischke, M., & Wolf, K., (2009), Health-enabling technologies for pervasive health care: on services and ICT architecture paradigms, Informatics for Health and Social Care, Volume 33 2008, Issue 2.

Olaniran, B.A, (2016), Reliable and Quality E-Healthcare, Texas Tech University, Lubbock, USA

Renken, J., (2004), Developing an IS/ICT management capability maturity framework, South African Institute for Computer Scientists and Information Technologists, pp. 53-62.

The Art of Service, (2009), ITIL V3 Foundation, 2009 Edition

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