Perception and Misinterpretation in an Organization

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Answer to Question 3

The misconception showed in the above case would have been dealt very easily by the organization. Firstly, if Gilman had clarified his reasoning for promoting her to that job by sharing his own experience in that job and assuring her that it would help her growth in marketing management then this could have been avoided. Secondly, Beauport could have confronted Gilman and expressed her feelings on ‘offered job’ and asked for clarity to avoid the misconception. Communication is a key part of organizational behavior and clarifying communication is an integral part in avoiding misconception and misinterpretation.

Conclusion

In conclusion, I think that both parties are at equal fault in this case. An organization does well when the communication and transparency between the employee and employer is well. The assumption made by Gilman that Beauport would be happy with the offered job without clarifying it with her started this and the assumption made by Beauport that her employers were trying to cast her out for being a woman without confronting her boss triggered this misconception. So, if proper communication had been established between the two then she would not have judged her employers as ‘sexist’ and ‘racist’ based on her social identity and insecurities.

References:

(Anonymous, (n.d.). FY Dairies INC.). [Case Study]

McShane, S., & Von Glinow, M. (2013). Organizational behavior (6th ed.). New York: McGraw-Hill/Irwin.

Mosavi, S. A., Abedi, M., & Ghaedi, M. (2013). Reviewing the relationship between perception of trust in organization with employee extra-role behavior. African Journal of Business Management, 7(36), 3620-3629. doi:http://dx.doi.org/10.5897/AJBM11.2506

the definition of stereotype. (2017). Dictionary.com. Retrieved from http://www.dictionary.com/browse/stereotype