Bus360w-D300-Zhixin

...

Thirdly, according to your request, we choose Red Door Catering instead of Punjabi Caterers, our ten-year reliable partner, as the contractor for catering this reception. After the food poisoning among the guests happened, we investigated and found out the undercooked lamb curry was the reason that most guests felt sick. As this was going to be the first time that IWI would work with the Red Door Catering, we asked you to sign the document to indicate IWI would not be responsible if there is any problem with the food. In my professional opinion, I recommend switching back to Punjabi Caterers for the next three weddings. Otherwise, we can hire a food safety inspector to examine the food provided by Red Door Catering in the future receptions before it is served.

To ensure the next three weddings meet your expectations, we have chosen your niece, Maham Samra, as the wedding planner. She is the perfect replacement for this position since she knows your family well and she is also a professional wedding planner. Therefore, compared with switching to another wedding company or pursuing a lawsuit, I believe that continuing our contract for the next three weddings will be much more productive and the best option for both of us.

In addition to the refund issued with this letter, I have also enclosed an $8,000.00 voucher for use with International Weddings Inc. I hope you find this useful for your other events in the future. We are prepared and confident that we will make the next three weddings perfect for you and your family. I will contact you early next week to ensure that you and your family are fully satisfied with the resolution I have proposed here. In the meantime, if you have any further questions, please contact me on my direct line at (778) 866-1231.

Best regards,

Xianfei Mo

VP of Operations

International Weddings Inc.

Enclosure: (Refund Cheque)