Royal Malaysian Customs Department Swot Analysis

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- Variety of Skills

Besides, I had a chance to hone various skills during my practicum. Various skills are one of the requirements in getting jobs. During the practicum period, most of my activities are under administration work. Therefore, I have honed my skills like computer skill, communication skill, Teamwork, leadership, working under pressure and organization. Moreover, I also had been exposed to advance technologies like Photocopy and fax machine. Lastly, doing a practicum in Finance Department really helps me to realize the importance of social networking.

- GPIS and eSPKB System

During my practicum, I have a chance to learn new things. In Finance Department, I have been asking to key in information in the Government Procurement Information System (GPIS). GPIS is a system that allows the Ministry of finance to analyses acquisition data from all government agencies and generate a report faster, precisely and efficiently. There are four main modules which are project, acquisition, company and report, but Finance department only focus on acquisition. Besides, I also need to print payment vouchers through Budget Planning and Control System Electronics (eSPKB). It is a vot computerized accounting system that control budgets. eSPKB aim to connect four of six applications electronic government that requires payment and accounting. For Finance Department we usually use ePerolehan (eP) and Human Resource Management Information System (HRMIS).

- Good and Services Tax (GST)

I feel very fortunate to have someone with knowledge in Good and Services Tax (GST) which is Tuan Azri Bin Mat Saleh, Senior Assistant Director of Customs II in Finance Department. Tuan Azri is an ex Senior Assistant Director of Customs II in GST Department. GST is a multi-stage consumption tax on goods and services. GST is levied at each stage of the supply till the retail stage. GST is a broad based consumption tax with a 6% rate covering all sectors of the economy. However, specific goods and services which are categorized under zero rated supply and exempt supply order are excluded from paying 6% tax. GST can be levied and charge only if the business is registered under the GST. Only business that it annual turnover of taxable supplies that reach the prescribed threshold need to be registered. However, business can register with GST under voluntarily register if they want to (RMCD 2014).

1.2 Practicum Review

In conclusion, I had a very great practicum experience which gave me so much valuable knowledge related or not with my major. I found that practicum in the Finance Department of Penang Customs Station is so exciting and educational. I feel so closely connected with the organization members and quite surprise how working environment could be so different from what has been expected. I also get to know the employee requirements that needed by the organization. Although the academic background is important, but most organization want to find a person who is responsible, diligent, can work in a team, able to set priorities and able to identify the relevant of the task.

My task is to be administrated support for the Finance Department and participate in organization occasion. For me, I called myself as administrative assistant. In my opinion, this position is important because I need to be able to give full commitment, diligent and willing to scratch extra effort on my work. I also need to be flexible to work under pressure and always there at any time required. The challenge that I faced is to know how to prioritize the work given and maintaining the relationship between the workers. The Penang Customs Station is a great place for future student who want to do their practicum and I would like to recommend this organization.

There are some recommendations that I can contribute to future student based on my experience. Before going for practicum prepare yourself with knowledge about practicum organization and your department because sometimes you will be asked by the organization’s members who want to test you. Get yourself highly motivated and be a responsible person with a high degree of integrity. This is because although a paper tell you only have one supervisor, but actually you need to work under any worker command. During the practicum period, displayed your immense interest and knowledge in job scope given. Prepared to tackle any task that is given to you and be positive.

SWOT ANALISIS: ROYAL MALAYSIAN CUSTOMS DEPARTMENT

2.0 Introduction

SWOT Analysis is a classic strategic instrument of planning. By using the framework's strengths and weaknesses and external opportunities and threats, these SWOT Analyses provide a simple way to estimate the best strategy that can be implemented by organizing. This instrument also helps the organization to know what they can achieve, and what things that they need to be considered or aware with (Hill & Jones 2009, pp. 19). Therefore, SWOT Analyses on Royal Malaysian Customs Department (RMCD) has been chosen as my report practicum research title. This research objective is to analyse the organizational internal and external factor. Besides, a recommendation on SWOT Analyses Matrix also will be done in order to produce effective strategies that can help the organization to achieve its goal. This research will be done by observing Penang Customs Station as research place.

2.1 SWOT Analysis

SWOT is a short form for Strength, Weakness, Opportunities and Threat. SWOT Analysis is a technique that has been used to analyse organizational strengths and weaknesses (internal analysis) and environmental opportunities and threats (external analysis). SWOT Analysis is based on the logic that it can maximize the strength and opportunities, but at the same time can simultaneously minimize weakness and threats. By carrying out SWOT Analysis, the organization can pinpoint areas for improvement and development in order for them to achieve their main goal (Haris 2005, pp 308-311).

In order to identify problems that occur in the organization, a very careful and precise attention are needed while doing this research. Thus, a strategy that is extremely effective in addressing problems arising in the company could be produced. There are some of the considerations that need to be considered in this analysis, which are strength, weakness, opportunities and threat. SWOT Analysis can be concluded as:

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Figure 1.0 Swot Analysis