Abc Ltd Case Study
Autor: goude2017 • March 8, 2018 • 678 Words (3 Pages) • 770 Views
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5) The relationship between mode of transport and gender
Relationship between mode of transport and gender[pic 1]
The above graph signifies the numbers of males and females using the modes of transport to visit the store. The blue bar shows the female population whereas the red bar shows the male population. The females are richer than the males which is clearly shown in the above given figure because of the richness of females.
The services to costumers
Respondents’ opinion on the waiting time split by customer service
Table 4 Waiting time split by customer services
Waiting time
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
Grand Total
Extremely long
1
1
3
1
5
11
Very long
4
1
2
2
6
15
Moderately long
1
3
3
6
13
Slightly long
5
5
7
4
14
35
Not at all long
4
1
2
12
7
26
Grand Total
14
9
17
22
38
100
Opinion differences on waiting time[pic 2]
The above graph and table shows the opinion differences on waiting time.5 people who waited for slightly long found the store extremely convenient. Maybe they like the services very much whereas 14 people who waited slightly long experienced the store not convenient at all. Maybe they disliked the services.
Price and Quality of Products
Respondents’ views on prices and quality of products
Views of costumers on prices and quality of products
Price
Much better
Slightly better
About the same
Somewhat worse
Much worse
Grand Total
More reasonable
9
9
5
2
2
27
Slightly reasonable
9
8
5
8
30
About the same
5
9
2
3
19
Somewhat less reasonable
4
5
1
1
2
13
Much less reasonable
3
3
1
3
1
11
Grand Total
30
34
12
16
8
100
s VIEWS of costumer on ABC Ltd.’s prices[pic 3]
The above diagram and table shows the relationship between the customer ,price and quality of products. The table shows that 27 out of 100 people found the price more reasonable.11 people found the services and prices less reasonable. Maybe they don’t think that the quality of products is not familiar to the price margin put by the ABC Ltd.8 people found the quality very worse because maybe there are some weakness within the ABC lt company relating
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