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Abc Ltd Case Study

Autor:   •  March 8, 2018  •  678 Words (3 Pages)  •  600 Views

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5) The relationship between mode of transport and gender

Relationship between mode of transport and gender[pic 1]

The above graph signifies the numbers of males and females using the modes of transport to visit the store. The blue bar shows the female population whereas the red bar shows the male population. The females are richer than the males which is clearly shown in the above given figure because of the richness of females.

The services to costumers

Respondents’ opinion on the waiting time split by customer service

Table 4 Waiting time split by customer services

Waiting time

Extremely helpful

Very helpful

Moderately helpful

Slightly helpful

Not at all helpful

Grand Total

Extremely long

1

1

3

1

5

11

Very long

4

1

2

2

6

15

Moderately long

1

3

3

6

13

Slightly long

5

5

7

4

14

35

Not at all long

4

1

2

12

7

26

Grand Total

14

9

17

22

38

100

Opinion differences on waiting time[pic 2]

The above graph and table shows the opinion differences on waiting time.5 people who waited for slightly long found the store extremely convenient. Maybe they like the services very much whereas 14 people who waited slightly long experienced the store not convenient at all. Maybe they disliked the services.

Price and Quality of Products

Respondents’ views on prices and quality of products

Views of costumers on prices and quality of products

Price

Much better

Slightly better

About the same

Somewhat worse

Much worse

Grand Total

More reasonable

9

9

5

2

2

27

Slightly reasonable

9

8

5

8

30

About the same

5

9

2

3

19

Somewhat less reasonable

4

5

1

1

2

13

Much less reasonable

3

3

1

3

1

11

Grand Total

30

34

12

16

8

100

s VIEWS of costumer on ABC Ltd.’s prices[pic 3]

The above diagram and table shows the relationship between the customer ,price and quality of products. The table shows that 27 out of 100 people found the price more reasonable.11 people found the services and prices less reasonable. Maybe they don’t think that the quality of products is not familiar to the price margin put by the ABC Ltd.8 people found the quality very worse because maybe there are some weakness within the ABC lt company relating

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