Case Study Siemens and Harrods

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To reach this goal, HRM has to create a value for workers.

Question 2.

Employees engagement is a key in the success of a business. Workers are happier and high performers who want to progress in their careers.

Fortunately, the increase of employee engagement is a good point, not only for the organization but also for themselves because as noticed in the text « the human beings have a number of needs that motivate them ». These needs also increase their

self confidence in the organization and in the society. Being engaged in an organization make employees get positive results.

Question 3.

- Democratic Leadership :

Harrods prefers democratic leaders that can listen to employee’s advices and ideas on tasks to make continuous improvement. Fully developed employees make higher satisfaction of the business and stakeholders. There are three main elements of democratic leader- talent spotting, monitoring & couching and support network.

- Doing survey :

The company figures out problems and opinions of all employees about the work place by doing surveys. Opinions about the company are used to create strategic plans for change focused on improving employee engagement and trust. It actually helped improving the working environment fundamentally such as changing leadership, improved communication and changing organizational structure.

- Building people focused culture :

By building people focused culture, company gives employees an opportunity to change their opinions and ideas. It has five main cultural activities such as internal employee magazine, morning briefing and intranet. Quarterly employee forum create the most impact. Strong engagement is caused by involving employees in all aspects of decision making. Thus, Quarterly workers forum encourages basically employees’s interests on all the issues of the company and boost their decisions dealing with issues.

Question 4.

The success of a company depends mainly on the stakeholders’s engagement. Harrods take this key of success into account by involving it’s work team. Indeed, the organisation has set a democratic leadership efficient to manage them. To reach this goal, top executives are open minded by listening ideas and opinions expressed by their employees.

By gratifying and making them confident, employees are more involved in the project and the whole vision of the company. Employee’s involvement, motivation and participation are the result of a well done democratic leadership. Workers are invested in the company with achievable goals.

This democratic leadership can be compared to participative management which depend mostly on the workers’s participation.

As a conclusion, we can say that it’s a great and dynamic environment which is a favorable factor