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Abu Dhabi Tourism & Culture

Autor:   •  April 13, 2018  •  2,718 Words (11 Pages)  •  584 Views

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The Abu Dhabi Tourism and Culture Authority 'Voyage Abu Dhabi' program positions the emirate as a journey tourism goal. By working firmly through coordinated effort with significant journey lines to give showcasing support, the Cruise Abu Dhabi group plans to incorporate Abu Dhabi on their schedules, improve the voyage traveler encounter and animate interest for appointments. The main focus of this company is to make events and also promotes the cultural of the country

TCA Values, Vision & Mission

TCA is a multi-layeredorganization. It is providing wide range of services, major events. It is one of world’s top tourism authorities.

Core Value:

Unavoidablecustomer satisfaction and game of change are the key elements of the culture sector they have four basic values:

- Client Service

They valued staffs of projects by doinginnovation solution. Patience , good behavior and profound knowledge in contacting with clients has aided much more fulfillment and success.

- Excellence

They are Initiative , co-operated and sustaining on discussing a challenging goal and setting level of performance benchmark that helps them to propsper and make progress in every way which is good to client to employees, vendors and especially clients

- Quality

All are directed to attend to clients concern positively towards fulfilling commitments.

- Employees

In their organization they much have business opportunities that will enable them to be active and intitiave by empowering employees to beinitiative and as well as they are directed to prosper ownership of responsibilitie to results and work rate.

Quality Surety

TCA isdedicated to work hard by proving value added services to its customers, vendors, employees and stakeholders

Quality objectives

- In order to main major projects and acquire a premium place in industry

- To successfully work on taken projects enthusiastically

- To drive development of competences and skills which relies on HR.

TCA products & services

Development product and services and create events aimed at enhancing the emirates leisure proposition this includes responsibility for advanced infrastructure and facilities for tourism sector.

Main customers of TCA

- Public Sector

- Banking Tourism Capital Market

- Dar Al Khaleej Printing and Publishing

- Transport Telecoms & IT Interviews

- Privet Sector

- Cambridge University

- Abu Dhabi University Knowledge Group

- Global knowledge Group

The purpose & goal of TCA

The authority rations and advances Abu Dhabi emirate's legacy and culture and use them in the improvement of a world-class, maintainable goal of qualification which enhances the lives of guests and occupants alike. It deals with the emirate's tourism division and markets the goal globally. Its approaches, plans and projects identify with the conservation of legacy and culture. The expert backings scholarly and masterful exercises and social occasions to support a rich social condition and respect the emirate's legacy. A key specialist part is to make collaboration in the goal's improvement through close co-appointment with its colossal partner base.

Four external factors & impact activities

- Technology: Information Technology is playing an important role in all fields of communication, management and administration etc. For example, all TCA use the punch card system, where the management cannot trace if there is a case the card had been punched by somebody else but, now using finger print system for all the staffs have to scan their finger to record their attendance.

- Environmental Factors: TCA take a move to refurbish the location for the Head office to Cornice Street. The TCA live with new upgraded interior decorating and more comfortable area for the employees. The fresh environment builds up the staff mood.

- Economical Factors: Skills institution in the whole TCA is belong to government sector. So all the staffs have choice TCA because have no problem or difficulty to provide the duties on it. Have different skills institutions from own by the private and public sector employees. In these days TCA get promotions for employees still working in TCA more than five years.

- Social:Community or social factors have more or less a significant impact on the TCA in Abu Dhabi and it effect in the organization. For example, changing women role in structure, most of the women in TCA they become an Executive Directors more than man's and have big responsibility.

TCA Structure & Four Functions

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1. Financial Planning & Analysis Division

2. Human Resources Division

3. Marketing Division

4. Museums Division

- Financial Planning & Analysis: Manage to end of planning and budgeting processes to support in developing budget templates, budget approval to review and consolidate budget estimates, budget forecasting, deviations analysis and cost benefit analysis. Also, TCA support management regarding finance related activities manage the domestic & international accounts payable activities invoice management vendor management. For example, finance is billing, accounting, payroll and procurement budget for each year.

- Human Resources: Provide comprehensive services of employment training & development employee relations to effective programs to be employee satisfaction in accordance with HR policies. HR plays a vital role in planning for employment for enhanced

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