Ibs Critical Reflection Essay

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In her mindlessness state, Ms Elizabeth does not viewing the situation on the position of her subordinate and she is weak on relational skills. She is a individualist in Hofstede's value dimensions framework which only focus on her personal goal. She only focus on her personal goal to make sure that the documents are ready on the table for the signing session on the next day morning. So, she expects her employees to standby 24/7 because she need to build a good relationship with clients, by updating client anytime when they make inquiry, subsequently neglect the feelings and words of her employees as well as their family. From the case, rather to let her employee work until late night, she does not care about the family who worry about the safety of her employees who back home alone during that late hour. This indicates that she focus on task prevails over relationship. Then, she also lower the office overhead by not paying for working overtime. Next, she also get in fresh blood rather than experienced senior executive because part timers are more willing to work and contribute more to company with lesser pay. But with no proper training, the non-trained part timer is not systematic to the management of the firm, hence, the performance of the team goes down.

For the aspect of Ms Elizabeth, she should have self-awareness. She need to careful that her own behavior may be odd and difficult for others to understand or accept. She should also be tactful on her own communication and behavior, and how they are viewed by others. Harmony and moral values are important while building relationship between employer and employees. The understanding of 'wealth of the groups inside are more important than the individuals' is important.

In conclusion, Cultural intelligence is essential for us to communicate, cooperate and understanding with people from different countries, religious background and cultural background. When we are mindful, we can make appropriate action in the particular situation in order to communicate effectively. Lastly, we need to take other people's goals into account and make sure our own goals is accomplished too simultaneously when other's goals is achieved.