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Service Strategy of Societies Health Care Center

Autor:   •  September 16, 2017  •  1,016 Words (5 Pages)  •  892 Views

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Service Strategy and Employees

While the service strategy of Albany Health Care Center is customer oriented the organization understands the importance of employees especially in a health care organization. The center is committed to the employees and provide them positive environment to work. They are also provided adequate training so that they can discharge their services in way that generates satisfaction among the patients. The organization also motivates its employees to serve the people by providing them adequate incentives. As a result the organization is able to create a positive environment for the employees who feel motivated to serve the human beings.

Service Strategy and Vision and Mission of Albany health Care Center

The vision of the health care center is to discover, transform and advance health care while its mission is to contribute to the health and well-being of people by providing best care to each and every patient by means of integrated clinical practice, education and research. The service strategy of Albany Health Care Center that commits the organization to provide the best health care services is aimed at achieving the vision and mission of the organization. With the help of this strategy the organization is able to transform the way the health care services are provided to the people. Its service strategy is also committed to improve the well-being of the people. Thus the service strategy of Albany Health Care Center is closely linked to the vision and mission of the organization

Conclusion

Albany Health Care Center is continuously committed to improve the health and well-being of the patients. It makes it possible by adopting a service strategy that is customer oriented. All the activities and tasks of the organization are performed keeping in mind the well-fare of the patients. The organization also tries to provide a positive environment to the employees so that they feel motivated to serve the human beings. The service strategy of Albany Health Care Center commits the organization to achieve the mission and vision of the organization (Porter & Lee, 2013).

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References

Cleveland Clinic. (2013). Our Model of Healthcare. Retrieved on November 21, 2013 from http://my.clevelandclinic.org/about-cleveland-clinic/our-model-healthcare/default.aspx

Porter, M.E. & Lee, T.H. (2013, October). The strategy that will fix health care. Retrieved on November 21, 2013 from http://hbr.org/2013/10/the-strategy-that-will-fix-health-care/

Wordpress. (2012). Five P’s for strategy. Retrieved on November 21, 2013 from http://henrymintzbergapp.wordpress.com/2012/01/11/five-ps-for-strategy/

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