Best Approach to Increase Value in a Healthcare Retail Food Service Cafeteria

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Conclusion

There opportunities to increase perceived value in all facets of the food service operation especially when it comes to food quality, service quality, and customer satisfaction. Research show that there is a strong correlation between food quality and service quality and how it positively relates to customer satisfaction. Therefore, it is imperative for a healthcare retail cafeteria to properly manage food quality, service quality, and environment in order to increase perceived value which in turn would not only allow for better margins but increased customer satisfaction as well.

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