Does This Milkshake Taste Funny?

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There is an article titled “A Matter of Context: A Meta-Analytical Investigation of the Relative Validity of Contextualized and Noncontextualized Personality Measures by Shaffer. In this article, Shaffer takes the five major factors and then applies the person interaction theory. This theory argues that personality is not necessarily a consistent predictor of behavior that is across various situations (Shaffer 2012).The environment is also considered along with the types of personalities that strengthens the validity of the Big Five factor test. It also considers the validity that concerns personality relations with both the behavior and performance of the job (Grant, 2013).

According to Belcourt, McBey and McBey (2010), George may be argued that he can have an extravert personality type due to some of George’s interests and activities. George is seen as very sociable by his friends and coworkers due to his capabilities to adopt different work environment. He is also considered sociable because of his interests to hang out the local gathering place for the teen that is the drive-in restaurant. His act of joining the union at the Eastern dairy shows the need for belongingness. George also has the ability to get along with the co-workers through his assertiveness and talkativeness. These abilities can be attributed by George’s ambitions to make marriage arrangements at the end of sophomore year and also going through school. He has a positive attitude and goals. This extra-version personality is a predictor towards sales positions and management roles (Robbins. 2013). The individuals who have management potentials have the qualities that reflect that George might act ethically in this given situation. Given this situation an extrovert personality would behave in a manner that is relevant to his personality type (Shaffer, 2012). It can be argued that George would act ethically in his activity which regards the removal of the Eastern Dairy filters (Gronum, Verreynne and Kastelle, 2012).

The other reason why he may act ethically is because of the McGregor’s XY Theory. Douglas McGregor has been famous due to his inspirational models of approaching human nature. The first theory states that the employees dislike and also avoids work and thus they will find themselves in an environment difficult to control. The second theory states that the organizational activities are the origin of personal satisfaction. Managers are encouraged to view employees in a positive, but in contrasting some attributes given to the theory X and later to theory Y and which characteristics that encompass George. I would argue that through George’s ambitions and membership all in the efforts to improve himself, he actually enjoys his work. He is also looking for the advancement chances and exercises self-direction via engagement to Cathy and college enrollment. Thus, if George considers his employment as a source of his individual satisfaction he would take the action of stopping the pollutants from engaging in the contamination of the mix in the firm. For this reason, one would believe that he would behave ethically and thus not pull the filters (Kuvaas, 2011).

what I believe that George should have done

I believe that George pulled the filters and went on producing for that particular night. With the evidence that support George’s job dissatisfaction through his learned environment, Maslow’s Hierarchy of needs and Herzberg’s two factor theory he will continue to produce. He has a nice pay and the social environment is also enforcing production. Nonetheless, I believe he will go on with his pursuit to inform the upper management on the quality control efforts that the night staff enacts. George wants to bridge the gap between his behaviors and attitudes in the Cognitive Dissonance Theory. With his disgust of the process and his positive attitude will in the long last lead to a decision to inform the management about quality control efforts at Eastern Dairy. This has also been accentuated by the McGregor’s XY theory and personality theories as explained above (Fassin, Van Rossem and Buelens, (2011).

Recommendations on what George stein should have done

According to Bageac, Furrer and Reynaud (2011), George should encourage the managers to develop a quality control and quality management systems. This would ensure that the stuff behaviour, administration and quality of products are all in control. George should also encourage the company to design a monitoring situation. He can advise the company to set a superintendent at night who will monitor stuff as well as quality production. I would suggest that Eastern Dairy create a code of ethics so that the employees know the specific types of behaviours that are expected in honouring these values. George should also advise the management to establish an ethical concept as well as corporate social responsibility to the stuff. George should also encourage the managers to try and improve the culture of the organization. Eastern dairy should also create a code of ethics to govern the employees on their expected behaviours and how they should resources to assist them in making ethical decisions (Dennis, 2011).

Action plan of how George should have handled the situation

According to (Neck and Greene, 2011), George should have begun by helping the other workers to see the potential damage that the 500 pounds of the contaminated milkshake would cause the company. He should show them the reactions of the customers once they found out that the company does not care. He should then advise the workers to help clean the filters and use them in production for the night. Later George should have convinced the employees to forward the issue of the maggots and the faulty filters to the managers to help the management team to make necessary adjustments. He should also have convinced the management on the long-term effects of producing contaminated gallons of the milkshake mix (Calabretta, Durisin and Ogliengo, (2011).

Link: Retrieved from http://www.scribd.com/doc/169502078/Milkshake-Case-Study-Does-This-Milkshake-Taste-Funny.

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References

Bageac, D., Furrer, O., & Reynaud, E. (2011). Management students’ attitudes toward business ethics: A comparison between France and Romania. Journal of Business Ethics, 98(3), 391-406.

Byrne, Z., Pitts, V., Chiaburu, D., & Steiner, Z. (2011). Managerial trustworthiness and social exchange with the organization. Journal of Managerial Psychology, 26(2),