The North Face Inc.

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Customer or Clients convenience issues related to the layout

The workflow system makes it faster for customers to be able to purchase the new product because of the efficiency of the production process. Instead of waiting for a long period of time, customers will be pleased to see that the new product is ready for them one time and without sacrificing the good quality and stylish product that they are used. Furthermore the new product can be at an affordable and flexible price so that everyone can be able to purchase them. Customer satisfaction and loyalty is very important to the company and being able to deliver their new product on time and with an affordable price is what keeps the customer loyal. The customers are provided with warranty policy that repairs their product or replace it if it is due to the manufacturing defect. The North Face company is always making sure that they are not only being efficient but also effective as well to provide the best quality to their deserved customers (Customer Service).

Safety, Environmental, and Ergonomics issues related to the layout of the selected company

The layout assures safety by ensuring that there is minimal overcrowding within a certain place of work. It is through a proper share of tasks within each activity that there is creation of a system of work. Through coordination that safety can be maintained and other hazards maintained. Ergonomics is the study of people’s efficiency in their work environment. The workflow layout allows managers to match staff to workstations that they are expert at. Being able to do so make it easier for the individual to do its job since it is something that the person is passionate about. The company makes sure that the materials that are being use for the new product are environmental friendly. The company makes its profits by providing outdoor gears to athletes and people that love to explore the nature and encouraging young people to go outside and engage in their communities; therefore it needs to be shown also in the products that are being made (Environmental Compliance).

References

Customer Service. (n.d.). Retrieved February 26, 2017, from The North Face: https://www.thenorthface.com/help/warranty.html

Environmental Compliance. (n.d.). Retrieved February 26, 2017, from The North Face: https://www.thenorthface.com/about-us/responsibility/product/manufacturing.html

Gilligan, N. (2012, November 2). 10 Benefits of Workflow. Retrieved February 26, 2017, from Workflow Word Press: https://workflow.wordpress.com/2012/11/02/10-benefits-of-workflow/