The Successful of Chilean Mining Rescue

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Chile also did good CONTROLLING management. Since the rescuing processes, Pinera often directly come to the drilling location and communicate with the miners. Pinera also canceled his invitation from European countries and tried to monitor the rescuing processes until it was solved. Moreover, Pinera’s wife also involved in these processes and she is loyally accompanying his husband and trying to give morally suggestion to both the victims and rescuers. The crucial actions done in this great controlling management was those 33 miners were monitored by nutrient expert and they have to do diet in order to fulfill the requirement of using “phoenix” capsule which only have around 60 centimeters diameter made by NASA team. Before the miners were taken up one by one, the rescuers also prepared glasses that used to anticipate and prevent the extreme or contrast of sight between inside the tunnel and outside because they were not lighted by sun for 69 days.

The last great management done by Pinera was an EVALUATING process. Mr. President still gave intense attention the victims even though the rescuing processes finished. Pinera made sure that those 33 miners are monitored by psychiatrists during next six months. It has to be very important because psychiatrists are anxiety to the instability of miners’ mentality because it may probably make significant change in their mentality caused by dangerous traumatic. The victims are probably become stronger person mentally or vice versa.

- QUICK EMERGENCY ACTION

Chilean government proves its existence through quick emergency action in the rescuing processes. The company worked together with government tried to find the solution on how to rescue the trapped miners. Even no clear emergency procedures regarding the workplaces accident at that time, Caldeco Company and Chilean government never give up to carry on the miners redemption. In the opinion of writer, the rescuer team was surely created temporary emerge procedures at that time. It was proved by the systematically procedures implemented by the rescuer team since the rescuing processes. As the news report from television, news paper, internet websites, etc, the rescuer team worked orderly. It was such prepared properly and maturely. The role of President Pinera has to be much appreciated. He was really successful became the rescue commander at that time. The policy taken, advices given, his respectful and systematical thinking were much contributed to the quick emergency action on that situation.

- MANAGING THE ONGOING ACCIDENT

The implementation of crisis management procedures were successfully achieved by Chile and it was accomplished by the contribution of some other factors, such as:

- COMMUNICATION PROCESS

Since the rescuing process, Pinera never stop to communicate with the miners. They were also provided visually communication tools which are functioned as the tool to communicate with their family. Psychologically, kept in touch with family even though they were in uncertainty situations will give highly motivations and spirits to struggle the threats and keep to stay alive inside the tunnel. Psychiatrist suggested and allowed the miners to read the letter from their family a few days after the rescuing processes done, in order to keep the stability of their mentality.[pic 1]

Flowchart 1: Basic Communication Processes[1]

- LEADERSHIP QUALITY (CHIEF OF STATES).

The rescuing of Chile miners was not the drama of Chilian President, Sebastian Pinera. However, the end of the rescuing story has showed the leadership quality of Sebastian Pinera. Pinera held strongly commitment and implemented human relations approach very well. The importance of leadership was also implemented by the miners. Even they were in uncertainty condition, they were thinking clearly to implement leadership management into the tunnel. The miners thought that the importance of togetherness, obedient, and trust to the chosen leader as well as the cooperation was the key to encounter the difficulty at that time. The obedient of the miners to the chosen leader, Uzura, reveal the leadership quality is very strong in the miners’ soul.

- ROLE OF MEDIA.

Pinera’s emotional intelligence invited sympathy and become interesting element for the media. The strategy used and policy taken by Pinera become agenda of media where it would invite other countries were willingness to help as much as they can. The rescuing drama successfully attracted the attention of people in the world which were almost as prestige as the news about Lady Diana marriage, Lady Diana funeral, and Paus Yohanes Paulus II funeral which were watched by more than a million people all over the world directly.

- EMERGENCY PROCEDURES.

Emergency procedures are the foundation of any crisis management plan. The objective of the emergency procedures is to be able to protect lives and minimize damage. It is often that the emergency procedures are shown in form of flowchart. The flowchart itself will help the implementation of a continuity management system. Emergency response procedures are very essential to be implemented because it will address incidents that may occur during routine operations. By showing the emergency response procedures in form of flowchart may help people easier to understand the step based on the standard operating procedures. It also may prevent the implementation error that causes another problem. Thus, the implementation of emergency procedures has to be very careful in order to achieve its main aim to protect live and minimize damage. Referring to the mining accident in Chile, actually it should be implemented the emergency procedures which has been designed in form of flowchart by the institution that concern on the tackling of workforce accident. The writers try to design the emergency procedures which described the drama of miners rescuing happened in Chile (see the flowchart in next page). Actually, the chart is simply interpreted by the writer based on the description of the rescuing drama explained in the introduction part of this essay.

- PHILOSOPHY.

Name given to the “phoenix” capsule contains philosophy which is believed or trusted by Chilean. “Phoenix” is name of bird which is alive after die because of the burning of its own body. It contained hope by Chilean that the miners could stay alive even it seemed impossible but they believe that they were still a miracle which could change impossible become