Past Year Question and Answer Asm504 June 2014
Autor: Tim • March 22, 2018 • 754 Words (4 Pages) • 647 Views
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- Audiovisual methods
- Video recordings, CDs and DVDs
- Teleconferencing and videoconferencing
- Communities of practice, blog, and wikis
- Simulation
- Used when it is either impractical or unwise to train employees on the actual equipment used on the job.
- E-learning
- Allow the firm to bring trainings to employees
- Provides continuously updated training materials
QUESTION 4
- Six reasons for the failure of an appraisal program
- Rater bias
- Too many forms to complete
- Unclear performance standards
- Lack of top-management information and support
- Use of the appraisal program for conflicting (political) purposes.
- Three training approaches that can be taken by organization to improve manager’s ability in conducting the appraisal process.
- Establishing an Appraisal Plan
- Provide an explanation of the performance appraisal system’s objectives so that raters will understand the compensation and development purposes for which the appraisal is to be used.
- Eliminating Rater Error
- There are several rating error may be arise when the manager in appraisal process such as error of central tendency which a rating error in which all employee are rated about average and another error is leniency or strictness error where a rating error in which the appraiser tends to give all employees with a high rating or low rating.
- Feedback Training
- By this training it will cover several areas such as communicating effectively, diagnosing the root causes of performance problems and setting goals and objectives.
- Explain any four sources of performance appraisal
- Manager and/ or supervisor
- Appraisal done by an employee’s manager and reviewed by a manager one level higher.
- Self-appraisal
- Appraisal done by the employee being evaluated, generally on the appraisal form completed by the employee prior to the performance interview
- Subordinate appraisal
- Appraisal of a superior by an employee, which is more appropriate for developmental than for administrative purposes
- Team appraisal
- Based on Total Quality Management concepts; recognizes team accomplishment rather than individual performance
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